Knowledgebase
Ship Watchers Value Proposition
29 November 2016 01:19 PM

Ship Watchers is committed to providing the “best in class” auditing solutions and services to our clients through continuous enhancements to our Network, Technological Advancements, Industry Knowledge, Relationships, and Personnel.  What we provide our clients that sets us apart from the pack is:

BIG ENOUGH TO DELIVER, SMALL ENOUGH TO CARE

Found in 2006, Ship Watchers was built on the presence that a need exists in the industry for a technologically advanced and automated Network to cater to large volume shipping clients to bring optimal savings from incorrect charges and errors while providing resourceful tools and supply chain knowledge to further reduce a client’s overall transportation spend.  Our solutions are not “cookie-cutter” and have been formalized through years of working through strategic partnerships with our clients to bring the most value from an auditor.  Whether the customer is a domestic shipper in the U.K. or a global shipper across all modes of transportation in the United States, we analyze our client needs, then deliver the solutions and services tailored around their unique shipping characteristics.  Ship Watchers has a great team of growing professionals and a keen sense for technology to bring the best value to our clients.

COMMITMENT TO LONG-TERM PARTNERSHIPS

Our relationship with clients is more than just the “sale” of our auditing solution.  We wish to foster a close working relationship that builds trust in order to optimize business processes that lead to a solid foundation for success and future savings.  We have a dedicated Support Group that provides 24/7 access and commitment to assisting our clients through Tickets and Chat along with a single point of contact to mitigate any questions, concerns, or project requests.

DEDICATED INTERNAL RESEARCH AND DEVELOPMENT

Each department in Ship Watchers is committed to improving systems and customer relations.  Ever changing carrier systems and demand from our clients for useable data for key supply chain decisions keep us focused on providing a world renowned Network with the most technologically advanced systems for 100% audit accuracy and client visibility.  Our intimate familiarity with carrier invoicing and discrepancies makes us stand out above the most traditional vendors in the small parcel invoice auditing industry.

www.shipwatchers.com - 24/7 Support including Chat

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