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Knowledgebase : Account Alerts
EXPIRING CREDIT CARD ALERT Your credit card is expiring. Please update your funding source to insure proper payments of your Statements of Account. An expiring credit card that is not updated can result in a deposit balance as per our terms and conditio...
LARGE ADJUSTMENT CREDITED A large adjustment message will appear to let you know of a large adjustment that is higher than your normal adjustments processed. This message will let you know to expect seeing it on the next Statement of Account with us. ...
Updated Carrier(s) Pricing Agreement Our network needs to update your pricing agreement for back dated or future rate checking. Please take a moment and send your Pricing Contract(s) to your Account Management Team member located under your main login p...
E-ALERT SUMMARY This e-Alert from our network means that your shipping account with the shipping carrier has a service failure wavier in place. This will not allow Ship Watchers or your company to claim any adjustments for late delivery of shipments. ...
You might have received a notification alert by email that your e-Alerts preferences may not be set up. You could be losing out on great feature alerts, exception shipments, statements of account and more. Take a moment to login to your profile online w...
Your account may have Statement(s) of Account for you to review. Login to your profile today at: http://www.shipwatchers.com/clients and hover over the "BILLING" link to review these Statement(s) of Account. Reminder that during peak holiday shipping we...
This screen is displayed when your account has closed a Statement of Account however no payment source is on file for your account. Please add a payment source to complete this screen. The network will then grant you access after you complete this process...