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FedEx Service Interruption Schedule for July 13

Source: FedEx / www.fedex.com / July 11th, 2019

Please be advised of the following important service update from FedEx. Customers using FedEx Web Services will be unable to process certain transactions during the time period listed below:

July 13, 2019 Production Environment Interruption:

Start Date and Time:
Saturday, July 13, 2019, 9:00 p.m. CT
End Date and Time:
Sunday, July 14, 2019, 12:00 a.m. CT
Expected Duration:
3 hours
Affected Environment:
Production
Affected Functionality:
Rating, Shipping and Tracking


What you should do:
Please ensure the appropriate team members are aware of this important update. We regret any inconvenience due to these service interruptions.

If you have questions or need technical assistance:

The United States and Canada, call 1.877.339.2774 or send an email to websupport@fedex.com. Support hours are 7 a.m. to 9 p.m. CT Monday through Friday and 9 a.m. to 3 p.m. CT Saturday

Europe, send an email to emeawebservices@fedex.com.

The Indian Subcontinent, the Middle East and Africa, send an email to meisawebservices@fedex.com.

Asia-Pacific, send an email to apacwebservices@fedex.com

Brazil, send an email to ct-brazil@corp.ds.fedex.com.

The rest of Latin America and the Caribbean, send an email to tsc@corp.ds.fedex.com.

Thank you for your time and attention. We appreciate your business.

The FedEx Web Integration Solutions Team

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