Start a conversation

SOLUTIONS MENU > eDISPUTE

Access this section of our web portal to file a dispute, missing package, damage claim, incorrect address, etc. and our Support Team will handle it directly with your carrier for quick resolution.  Enter basic tracking information along with dispute reason and any notes and we will take care of the rest.  

Upon logging into your account at www.shipwatchers.com/clients

HOVER over      and Click   to get the following screen:

Main Navigation Tabs for Disputes:

Main Screen for New Disputes and Quick Review / Cancellation View

Provides an overview of all PENDING disputes

Check mark dispute(s) and select to CANCEL request

Provides an overview of all CLOSED disputes

Provides an overview of all APPROVED disputes

Provides an overview of all DENIED disputes

Provides details on FLAGGED disputes that need further review

Check mark dispute(s) and select to CANCEL request

Provides a SUMMARY of all in graphical format with various options

www.shipwatchers.com - 24/7 Support including Chat

Small Parcel Negotiation and Audit Consultants

Application: APPV10_072, APPV10_073, APPV10_070, APPV10_079, APPV10_075, APPV10_076, APPV10_077, APPV10_078

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Rick R.

  2. Posted
  3. Updated

Comments