Source: FedEx / www.fedex.com / April 17th, 2020
As you may have heard, on April 6, 2020, FedEx implemented a temporary surcharge on all FedEx Express® and TNT international parcel and freight shipments due to the COVID-19 restrictions that are disrupting the global supply chain.
FedEx continues to deliver much-needed goods and services around the world during the global pandemic.
For more information on the FedEx response to COVID-19, click here.
See surcharge details here.
What you should do if these temporary surcharges apply to you:
Please ensure that your management, development, and support staff are aware of this information concerning the Temporary Surcharge changes for FedEx Express International Services.
For FedEx Ship Manager® Server: Customers must be on FedEx Ship Manager Server versions 15.09, 16.07, 17.04, or 18.01 to receive accurate rate quotes for the Temporary Surcharge.
For FedEx Web Services: The surcharges will automatically be reflected as part of the total rate quote provided.
If you have any questions, contact the Technical Support Center at 1.877.FDX Assist 1.877.339.2774, Monday through Friday, 7 a.m. to 9 p.m. CST; and Saturday, 9 a.m. to 3 p.m. CST.
Where to find the updates?
Be sure to click here to:
- Obtain general FedEx shipping rate information
- Learn how to use FedEx rate tools
- Get answers to frequently asked questions
Thank you for your time and attention. We appreciate your business.
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