Start a conversation

UPS and CVS will use drones to deliver prescriptions in Florida

By Andrew J. Hawkins / / April 27th, 2020

COVID-19 presents an opportunity to expand limited drone delivery tests

UPS and CVS are teaming up to deliver prescription medicine via drone to residents of The Villages retirement community in Florida. The service, which will use Matternet’s M2 drones, is being conducted with authorization from the Federal Aviation Administration. 

The drone deliveries will begin in early May. The first flights will be less than half a mile and will be delivered to a pickup location near the retirement community. Initially, a UPS ground vehicle will complete the delivery to the resident’s door. The prescriptions will be delivered from one CVS store, with two additional stores joining at a later date. 

UPS, which has been conducting limited drone delivery experiments in North Carolina, said it is expanding its drone service to help people who are sheltering in place due to the novel coronavirus pandemic.  

“Our new drone delivery service will help CVS provide safe and efficient deliveries of medicines to this large retirement community, enabling residents to receive medications without leaving their homes,” said Scott Price, UPS chief strategy and transformation officer, in a statement. “UPS is committed to playing its part in fighting COVID-19, and this is another way we can support our healthcare customers and individuals with innovative solutions.”

These aren’t the first drone deliveries that have been made in the US, nor are they even the first from UPS specifically. Google offshoot Wing launched a drone delivery service of its own last year in Virginia, which delivers over-the-counter medicines and other health and wellness items.

UPS received government approval to operate a “drone airline” last October. Since then, the logistics giant’s drone subsidiary, UPS Flight Forward, has conducted several thousand deliveries of prescriptions to retirement communities in North Carolina. 

But the technology is still in its testing phase and not ready to scale significantly. Still, the COVD-19 pandemic has afforded both UPS and CVS an opportunity to show off their nascent skills in delivering small, ultralight packages short distances using drones. 

Ship Watchers is a logistics auditing company that keeps carriers compliant on rates, surcharges, incentives, and incorrect charges found within carrier invoices.   

Want to stay on top of carrier increases, rate changes, and benchmark studies while insuring that your invoices are free from errors and incorrect charges?  Give us a shout to learn more at or by calling us at 800.550.7217 ext 874.  

No term agreements, no additional effort, and no additional fees...  Just a small percentage of the savings we bring to your carrier accounts directly through our auditing process.

Learn More Today... - 24/7 Support including Chat

Small Parcel Negotiation and Audit Consultants

Choose files or drag and drop files
Was this article helpful?
  1. Rick R.

  2. Posted