Source: DHL / www.dhl.com / November 24th, 2020
2020 Pick Up and Processing Schedule
| THANKSGIVING |
Wednesday, 25 – Nov
U.S. and Canadian Operations open. Contact Transportation Operations Center for changes to your pickup schedule; a determination will be made whether changes are possible.
Thursday, 26 – Nov
Pickups in the U.S. will be canceled.* U.S. Operations, Customer Service Center and Corporate Offices closed; Transportation Operations Center open (limited staffing); Canadian Operations open.
Friday, 27 – Nov
U.S. and Canadian Operations open. Contact Transportation Operations Center for changes to your pickup schedule; a determination will be made whether changes are possible
| CHRISTMAS |
Wednesday, 23 - Dec
U.S. and Canadian Operations open. Contact Transportation Operations Center for changes to your pickup schedule; a determination will be made whether changes are possible.
Thursday, 24 - Dec
U.S. and Canadian Operations open. Contact Transportation Operations Center for changes to your pickup schedule; a determination will be made whether changes are possible.
Friday, 25 - Dec
Pickups in the U.S. and Canada will be canceled.* U.S. and Canadian Operations, Customer Service Center and Corporate Offices closed; Transportation Operations Center open (limited staffing).
Saturday, 26 - Dec
U.S. Operations open. Contact Transportation Operations Center for changes to your pickup schedule; a determination will be made whether changes are possible.
| CANADA - BOXING DAY |
Saturday, 26 - Dec
Canadian Operations closed; pickups in Canada will be canceled.*
| NEW YEAR’S 2020-2021 |
Wednesday, 30 - Dec
U.S. and Canadian Operations open. Contact Transportation Operations Center for changes to your pickup schedule; a determination will be made whether changes are possible.
Thursday, 31 - Dec
U.S. and Canadian Operations open. Contact Transportation Operations Center for changes to your pickup schedule; a determination will be made whether changes are possible.
Friday, 1 - Jan
Pickups in the U.S. and Canada will be canceled.* U.S. and Canadian Operations, Customer Service Center and Corporate Offices closed; Transportation Operations Center open (limited staffing).
Saturday, 2 - Jan
U.S. and Canadian Operations open. Contact Transportation Operations Center for changes to your pickup schedule; a determination will be made whether changes are possible
*All pick-ups in the U.S. on November 26, December 25 and January 1 will be canceled. The USPS will not make final-mile deliveries for DHL eCommerce Solutions on November 26, December 25, and January 1.*All pick-ups in Canada on December 25, December 26 and January 1 will be canceled. Canada Post will not make final-mile deliveries for DHL eCommerce Solutions on December 25 & 26 and January 1.There will be normal operations on all other days not listed. Transportation Operations Center: 1-800-426-7478 or ecs.am.ops.logistics@dhl.com Customer Service: 1-800-805-9306 or gmus-askcustomerservice@dhl.com
| For delivery prior to December 25, please keep in mind the following: |
| DHL eCommerce Solutions Domestic |
|
| For shipments via: |
Ship on or before: |
| SmartMail Expedited Max |
Thursday, December 17 |
| SmartMail Expedited |
Tuesday, December 15 |
| SmartMail Ground |
Friday, December 11 |
| Country specific deadlines for delivery prior to December 25 |
| DHL Parcel International Direct(PLT) |
|
| Australia |
2-Dec |
| Austria |
7-Dec |
| Canada |
8-Dec |
| France |
9-Dec |
| Germany |
9-Dec |
| Hong Kong |
5-Dec |
| Ireland |
8-Dec |
| Israel |
9-Dec |
| Italy |
9-Dec |
| Japan |
12-Dec |
| Mexico |
15-Dec |
| Netherlands |
9-Dec |
| New Zealand |
4-Dec |
| Rest of EU* |
2-Dec |
| Singapore |
2-Dec |
| South Korea |
9-Dec |
| Spain |
9-Dec |
| United Kingdom |
14-Dec |
| *Rest of EU: Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden | |
| DHL Parcel International Standard (PLY) |
|
| African Countries |
19-Nov |
| Australia |
25-Nov |
| Brazil |
2-Nov |
| Canada |
1-Dec |
| China |
27-Nov |
| Eastern Europe |
30-Nov |
| France |
7-Dec |
| Germany |
9-Dec |
| Hong Kong |
27-Nov |
| India |
27-Nov |
| Israel |
25-Nov |
| Japan |
8-Dec |
| Mexico |
12-Nov |
| New Zealand |
30-Nov |
| Rest of Asia |
30-Nov |
| Rest of Latin America |
13-Nov |
| Russia |
19-Nov |
| Thailand |
27-Nov |
| United Kingdom |
10-Dec |
| Western Europe |
4-Dec |
| DHL Packet International (PKY) |
|
| African Countries |
16-Nov |
| Australia |
25-Nov |
| Brazil |
6-Nov |
| Canada |
1-Dec |
| China |
3-Dec |
| Eastern Europe |
30-Nov |
| France |
3-Dec |
| Germany |
9-Dec |
| Hong Kong |
2-Dec |
| India |
20-Nov |
| Israel |
1-Dec |
| Japan |
7-Dec |
| Mexico |
19-Nov |
| New Zealand |
19-Nov |
| Rest of Asia |
27-Nov |
| Rest of Latin America |
18-Nov |
| Russia |
20-Nov |
| Thailand |
30-Nov |
| United Kingdom |
10-Dec |
| Western Europe |
3-Dec |
| DHL Packet Plus International (PKT) (Legacy Product) |
|
| African Countries |
16-Nov |
| Australia |
25-Nov |
| Brazil |
6-Nov |
| Canada |
1-Dec |
| China |
3-Dec |
| Eastern Europe |
30-Nov |
| France |
3-Dec |
| Germany |
9-Dec |
| Hong Kong |
2-Dec |
| India |
20-Nov |
| Israel |
1-Dec |
| Japan |
7-Dec |
| Mexico |
19-Nov |
| New Zealand |
19-Nov |
| Rest of Asia |
27-Nov |
| Rest of Latin America |
18-Nov |
| Russia |
20-Nov |
| Thailand |
30-Nov |
| United Kingdom |
10-Dec |
| Western Europe |
3-Dec |
| DHL Express 09:00 / 10:30 / 12:00 / Worldwide / Envelope |
DHL Express is a Next Business Day possible shipping solution in which your package will arrive on the next business day given the allotted service selected and pending any delays in transit due to weather, mechanicals, miss-sort, COVID-19 restrictions, etc.
By shipping your package worldwide overnight from the United States on any DHL Express service it could be anticipated to arrive by the next business day, meaning that a DHL Express 12:00 up to 154lbs shipped overnight from United States to London, UK on December 23rd, 2020 should be delivered by 12:00 on December 24th, 2020 in time for Christmas.
Please understand that while this is a guaranteed service, demand on carrier systems due to peak season shipping and COVID-19 restrictions may play a role in delaying your package.
| Helpful Hints |
- We encourage you to submit your volume increase requests and forecast for the upcoming peak season as soon as possible, but no later than October 2, 2020. Please do not ramp-up your volume until DHL eCommerce Solutions has provided you with written approval.
- Contact our Transportation Operations Center (TOC) or your Client Relationship Manager (CRM) if you require additional transport (sweeps) due to increased volume during peak; a determination will be made whether additional sweeps are possible.
- Ensure an e-file is submitted for each pickup.
- Please provide your Sales Manager or CRM with evening and weekend contacts, for fast resolution regarding pickups and/or processing questions.
- We recommend maintaining a minimum supply level of at least 7 days. Depending on the type of supply, it may take several days to obtain.
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Comments
icon z
Ecommerce soultions sure help sellers like us. We sell Hoodie sweatshirts with custom logo and I remember doing a lot of business during that time.