Never before has a more comprehensive report been available to our clients and now will also be available to potential clients or companies wanted to register to get the report monthly. Our network and teams of auditors work with the shipping carriers daily 7 days a week. We know how to rate them in factors of Customer Service Response Time, Ability for Shipper Changes as well as Turn Around, Damage and Tracer Claims Processing (Times, Issues, Delays, etc.), Rates Offered, etc. While we cannot disclose exact rate information, client communications and carrier communications. We will do an average grade card system on the entire carrier as they performed in certain categories. This will be based on real time results with our current client base as well as our potential clients information presented with our signup information response system.
UPS and FedEx will be in a score system of their own while presented in a Freight score system with our Freight Services Providers.
We will be launching this new system and will be made available to everyone by September 3rd, 2012. Clients will be kept up to date within the portal and non-clients can check back in our news section for information on how to get access to this report packet monthly.