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Damage Claims

Our Damage Claims solution works to insure you do not have to run the maze of all the paperwork and processing to get your product cost back from the carrier.

This solution requirements are:

- All your shipping accounts added to our network and confirmed.

- You must be a Small Parcel Audit client.

- Your online web login for the carriers for accessing your data under our agent agreement with your company per our terms and conditions.

- Must have an online data exportable solution compatible to Ship Watchers’ network.  Carrier website logins are compatible with our network.

- Payout of Damage Claims to your account is within 60 days.  All damage claims are paid out fully minus the shipping cost paid to Ship Watchers as our fee for this service.

This service is setup for all client accounts that request it within 7-14 business days.

*If your Small Parcel shipping is under 10K average per week an additional percentage fee will be placed on the damage claims collected to cover Ship Watchers operating costs.  Please contact your Account Management Team member here at Ship Watchers if you are under 10K average in shipping cost per week and would like to know what this percentage fee would be for your account if you use this solution before signing up.

By clicking the “I agree” button you are agreeing to the terms and conditions of Ship Watchers and the solution that you are approving.

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  1. Ethan B.

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