Our network will be down today the 21st of March in order to improve our security with the carriers with a required update. The portal will be back online by 11:00PM EST for all users. If during this time you require certain information, reports and or support please contact our Support Center that is available to all clients 24/7 via our Support Site: http://shipwatchers.kayako.com/ or oncall@shipwatchers.com.
Then on the 22nd we will complete the 2nd phase of the upgrade and have the portal offline from 1:00PM until 11:00PM EST for the final install.
After this update we are looking forward to the final launch of our Parents and Preferred upgrades. These upgrades will better improve our Dashboard speed and options for all clients.
Ship Watchers Operations Team
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Ethan B.
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