FedEx Express experienced substantial disruptions at the Memphis hub last night due to a temporary IT system outage. We immediately implemented contingency plans to minimize the impact to our customers. We regret any inconvenience this has caused. Consistent with the provisions of the FedEx Service Guide, the money-back guarantee is not in effect for FedEx Express packages due for delivery on May 2, 2017.
Ship Watchers will continue to monitor these service alerts and provide updates accordingly. Not a client of Ship Watchers? Contact one of our representatives to find out how you could get on board today!
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