This screen is displayed when your account has closed a Statement of Account however no payment source is on file for your account. Please add a payment source to complete this screen. The network will then grant you access after you complete this process. The process of granting access can take up to 24 hours before the system resets your profile.
*If you prefer to pay with a manual check please contact our Client Support Center in order to have them update your account manual. Please note your account maybe set up on a discounted fee for an automated payment solution on file with us. See your ROI that was submitted to you before sign up (if applicable) or reach out to your Account Management team.
**Please note that after 60 days our network will stop the audit process if a payment source is not entered and or you have not contacted our staff in regards to a payment type.
Ethan B.
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