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Announcing our New Help Desk and Client Service Software

Ship Watchers is proud to announce we have installed our new upgraded Support Center for all shipping audit clients.  The new portal has access for all clients, potential clients and referrals the following.
  • A support ticket system
  • Online community
  • Live chat software
  • Knowledge base software
  • A self-service helpdesk portal
  • A fully integrated SIP-compliant softphone
  • Call logging and VoIP
  • Who's On visitor monitoring
  • A task management system
  • Time logging
  • Multiple brand support
  • Customer satisfaction surveys
  • Helpdesk reporting and analytics
  • Single Sign-On (SSO)
We are happy to make this upgrade possible for clients.


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  1. Ethan B.

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  1. GeorgeABaker

    We are thrilled to announce the launch of our new Help Desk and Client Service Software! It's designed to streamline customer support and enhance client satisfaction. With advanced features and intuitive interface, our software empowers businesses to deliver exceptional service. Learn more about how our solution can revolutionize your customer service operations at Join us as we embark on this exciting journey to redefine customer support standards and optimize client experiences

  2. Rosalie Steame

    This kind of upgrade is an amazing step forward for your business. The creation of new software directly affects the growth of productivity and efficiency. Java is also famous for its high performance and reliability, which is also an undeniable advantage of this programming language. And such services as this one are always ready to offer an individual solution for your business.

  3. tom ferna

    Thank you for your work, the support service is undoubtedly important. After all, relationships and maintaining contacts with customers and customers are the basis for the success of any business. Outsourcing services that provide call center services are now popular, which greatly simplifies working with clients.