Source: FedEx / www.fedex.com / July 19th, 2018
Please be advised of the following important service updates from FedEx. Customers using FedEx Web Services will be unable to process certain transactions during the time periods listed below.
July 21, 2018: Production Environment Interruption:
| Start Date and Time: |
Saturday, July 21, 2018, 9:00 p.m. CT |
| End Date and Time: |
Sunday, July 22, 2018, 1:00 a.m. CT |
| Duration: |
4 hours |
| Affected Environment: |
Production |
| Affected Functionality: |
Rating, Shipping and Tracking |
Due to required security maintenance to the test environment, customers will be unable to process transactions during the following time periods:
July 25, 2018: Test Environment Interruption:
| Start Date and Time: |
Wednesday, July 25, 2018, 8:00 a.m. CT |
| End Date and Time: |
Thursday, July 26, 2018, 5:00 p.m. CT |
| Duration: |
33 hours |
| Affected Environment: |
Test |
| Affected Functionality: |
All functionality will be affected |
What you should do:
Please ensure the appropriate team members are aware of these important updates. We regret any inconvenience due to these service interruptions.
If you have questions or need technical assistance:
- The United States and Canada, call 1.877.339.2774 or send an email to websupport@fedex.com. Support hours are 7 a.m. to 9 p.m. CT Monday through Friday and 9 a.m. to 3 p.m. CT Saturday.
- Europe, send an email to emeawebservices@fedex.com.
- The Indian Subcontinent, the Middle East and Africa, send an email to meisawebservices@fedex.com.
- Asia-Pacific, send an email to apacwebservices@fedex.com.
- Brazil, send an email to ct-brazil@corp.ds.fedex.com.
- The rest of Latin America and the Caribbean, send an email to tsc@corp.ds.fedex.com.
Thank you for your time and attention. We appreciate your business.
www.shipwatchers.com - 24/7 Support including Chat
Small Parcel Negotiation and Audit Consultants
Rick R.
Comments